Legal

Privacy Policy

Effective Date: January 6, 2025 Last Updated: October 15, 2026

Overview

Axiom IV Hydration, Inc., doing business as Axiom Healthspan, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit axiomhealthspan.com and interact with our services. Information regarding protected health information is addressed separately in our HIPAA Notice of Privacy Practices.

1. Scope

This Privacy Policy applies to information collected through our website and online services, appointment scheduling and intake processes, customer support and administrative communications, and marketing and informational communications.

2. Information We Collect

Personal Information: Name, email address, phone number, shipping and billing address.

Health Information: Collected only in connection with medical consultations and intake processes. May include medical history, medications, allergies, and symptoms.

Payment Information: Processed through secure, encrypted third-party payment processors. We do not store full card numbers on our servers.

Technical Information: IP address, browser type, device information, pages visited, and cookies.

3. How We Use Information

  • Facilitating medical review by licensed providers
  • Determining eligibility for treatment
  • Coordinating prescription fulfillment and shipping
  • Managing appointments and patient records
  • Communicating service-related information
  • Responding to inquiries and support requests
  • Improving website functionality and user experience
  • Complying with legal and regulatory obligations

4. HIPAA and Protected Health Information

Axiom Healthspan is a provider of healthcare services. Protected health information is handled in accordance with applicable federal and state laws, including HIPAA. Detailed information regarding patient rights is provided in our HIPAA Notice of Privacy Practices.

5. Disclosure of Information

We do not sell or rent personal information. We may disclose information to licensed healthcare providers involved in your care, pharmacy partners, shipping providers, technology and platform providers, payment processors such as Stripe, and legal authorities when required by law. All third parties are required to maintain appropriate safeguards.

6. Cookies and Tracking

We use cookies and similar technologies to improve website performance and support analytics activities. You may manage cookie preferences through your browser settings. See our Cookie Policy for more detail.

7. SMS and Text Messaging

By providing your phone number and checking the SMS consent box on our forms, you agree to receive text messages from Axiom Healthspan, including appointment confirmations and reminders, rescheduling notices, order and shipping updates, and replies to your inquiries. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of all text messages, or HELP for help. Consent to receive text messages is not a condition of purchase. We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver messages on our behalf.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure.

9. Your Choices and Rights

You may request access to, correction of, or deletion of your personal information, subject to legal and medical record retention requirements, by contacting [email protected]. You may opt out of marketing emails at any time using the unsubscribe link in any message.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions?

Phone: 484-393-1588  |  Email: Email Us
21 Gay Street, Suite 902, Phoenixville, PA 19460

Clinician-guided wellness, longevity, recovery and aesthetic care, with shipped programs and in-person services.

Axiom IV Hydration Inc. DBA Axiom Healthspan 21 Gay St Ste 902, Phoenixville, PA 19460
(267) 489-1917  •  [email protected]
Mon-Fri 10:00 AM-7:00 PM EST  •  Sat-Sun 10:00 AM-4:00 PM EST

© 2026 Axiom IV Hydration Inc. DBA Axiom Healthspan. All rights reserved.

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These statements have not been evaluated by the Food and Drug Administration. Axiom Healthspan products and services are not intended to diagnose, treat, cure, or prevent any disease. All products require a clinician review prior to dispensing. Always consult with a qualified healthcare provider before starting any new health program or protocol. Individual results may vary.