Legal

Privacy Policy

Effective Date: January 6, 2025 Last Updated: January 19, 2026

Overview

Axiom IV Hydration Therapy, Inc., doing business as Axiom Healthspan, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit axiomhealthspan.com and interact with our services. Information regarding protected health information is addressed separately in our HIPAA Notice of Privacy Practices.

1. Scope

This Privacy Policy applies to information collected through our website and online services, appointment scheduling and intake processes, customer support and administrative communications, and marketing and informational communications.

2. Information We Collect

Personal Information: Name, email address, phone number, shipping and billing address.

Health Information: Collected only in connection with medical consultations and intake processes. May include medical history, medications, allergies, and symptoms.

Payment Information: Processed through secure, encrypted third-party payment processors. We do not store full card numbers on our servers.

Technical Information: IP address, browser type, device information, pages visited, and cookies.

3. How We Use Information

  • Facilitating medical review by licensed providers
  • Determining eligibility for treatment
  • Coordinating prescription fulfillment and shipping
  • Managing appointments and patient records
  • Communicating service-related information
  • Responding to inquiries and support requests
  • Improving website functionality and user experience
  • Complying with legal and regulatory obligations

4. HIPAA and Protected Health Information

Axiom Healthspan is a provider of healthcare services. Protected health information is handled in accordance with applicable federal and state laws, including HIPAA. Detailed information regarding patient rights is provided in our HIPAA Notice of Privacy Practices.

5. Disclosure of Information

We do not sell or rent personal information. We may disclose information to licensed healthcare providers involved in your care, pharmacy partners, shipping providers, technology and platform providers, payment processors, and legal authorities when required by law. All third parties are required to maintain appropriate safeguards.

6. Cookies and Tracking

We use cookies and similar technologies to improve website performance and support analytics activities. You may manage cookie preferences through your browser settings. See our Cookie Policy for more detail.

7. SMS and Communications

By providing your phone number, you consent to receive SMS messages related to your care, appointments, and orders. You may opt out of marketing messages at any time by replying "STOP." Message and data rates may apply.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions?

Phone: 484-393-1588  |  Email: Email Us
21 Gay Street, Suite 902, Phoenixville, PA 19460

© 2026 Axiom Healthspan LLC. All rights reserved.

These statements have not been evaluated by the Food and Drug Administration. Axiom Healthspan products and services are not intended to diagnose, treat, cure, or prevent any disease. All products require a clinician review prior to dispensing. Always consult with a qualified healthcare provider before starting any new health program or protocol. Individual results may vary.