Everything you need to know about Axiom Healthspan services, products, shipping, and how to get started.
Axiom Healthspan offers a comprehensive range of health and wellness services:
If you want a program delivered to your home, browse the Shipped To You categories. If you prefer hands-on care, select IV Hydration or Aesthetics for in-clinic and mobile options at our Pennsylvania clinic locations.
Some shipped programs require a brief intake and provider review before fulfillment to confirm eligibility and ensure the correct protocol is selected for you. If an intake is required, you will be prompted automatically during the order process.
Axiom Healthspan is a comprehensive clinician-guided health and wellness platform offering personalized healthcare services, including weight loss programs, peptide protocols, IV hydration therapy, and aesthetic services. Our mission is to support optimal health and longevity through accessible, evidence-based care led by licensed medical professionals.
Many services can be initiated remotely through our online intake process. In-clinic and mobile services are available at our Pennsylvania locations for IV Hydration Therapy and Aesthetic Services. Your provider will advise if an in-person visit is recommended for your specific situation.
Shipped programs are available in many locations across the United States, subject to provider licensure and applicable state regulations. In-clinic and mobile services are available at our Pennsylvania clinic locations. If you are unsure whether services are available in your area, please contact our team.
Peptides are short chains of amino acids that may support normal biological signaling pathways in the body. In wellness and longevity settings, they are discussed for their potential to support recovery, metabolic health, cognitive function, and overall performance based on emerging research and clinical use.
Individual results vary. Suitability depends on your medical history and requires provider review prior to dispensing.
Products are supported by quality documentation including Certificates of Analysis (COAs) from our licensed compounding pharmacy partners. COAs confirm the identity, purity, and potency of each compound through independent third-party lab testing. COAs are available on request. If you have questions about a specific product, please contact our team.
Storage requirements vary by product. General guidance:
Injectable peptides undergo a process called lyophilization - a freeze-drying technique that removes moisture while preserving the compound structure and potency. The result is a stable white or off-white powder with a significantly longer shelf life than liquid forms. Before use, the powder is reconstituted by mixing with the bacteriostatic water included in your kit. This is normal and does not indicate a product issue.
Due to the clinical and perishable nature of our products, all sales are final once an order has been processed or shipped. If you have a concern - including a damaged shipment, incorrect product, or a question about your protocol - please contact our team as soon as possible and we will work to resolve it. Please review our Refund and Returns Policy before placing your order.
During your consultation or intake review, a licensed provider evaluates your health history and determines whether a prescription is appropriate. If approved, medications are dispensed through our licensed pharmacy partners and shipped directly to your home.
Compounded medications are custom-prepared by licensed pharmacists to meet the specific needs of an individual patient. They are not mass-produced and may be prescribed when an FDA-approved medication is unavailable, in shortage, or unsuitable for a particular patient based on provider judgment.
No. Compounded semaglutide is not FDA-approved. While semaglutide is the active ingredient in FDA-approved medications such as Ozempic, Wegovy, and Rybelsus, compounded versions have not been evaluated or approved by the FDA for safety, effectiveness, or quality. Compounded semaglutide is prepared by licensed compounding pharmacies and prescribed at the discretion of a licensed provider.
Compounded medications may be prepared in licensed pharmacies following state and federal guidelines, but they are not verified by the FDA for safety, effectiveness, or quality. Consult your provider to understand potential benefits and risks.
Compounded medications may be an option in the following situations:
Always discuss the potential risks and benefits with your provider before starting any compounded medication.
FDA-approved medications have been thoroughly reviewed for safety, effectiveness, and quality through the FDA approval process. Compounded semaglutide is prepared by specialized pharmacies and does not go through this process. Effectiveness and safety may vary based on formulation and pharmacy practices. Your provider will discuss which option is appropriate for you.
Visit our website and select the relevant service. Complete the intake steps and select a time that works for your consultation. You can book directly at our booking page or through the service pages for IV Hydration or Aesthetics.
Yes. Appointments may be rescheduled at no additional charge when at least 24 hours notice is provided. Cancellations or rescheduling with less than 24 hours notice, as well as missed appointments, may be subject to a non-refundable $50 fee. Please review our Cancellation Policy for full details.
Consultations typically take 15 to 30 minutes depending on your needs and the service. Your provider will advise on timing during scheduling.
Pricing is transparent and shown during the purchase or booking process. Program pricing varies by service and product selection. You can browse product pricing on the products page. There are no hidden fees.
Axiom Healthspan does not accept health insurance and does not submit claims to insurance providers. All services and products are provided on a self-pay basis. Depending on your plan, you may be able to use an HSA or FSA for eligible expenses - please verify with your plan administrator.
All sales are final. A refund for the product cost may be issued at our discretion if a patient is determined to be medically ineligible for a program during a required telehealth consultation. Please review the full Refund and Returns Policy for details.
Orders are typically processed within 1 to 2 business days following approval of your medical consultation and health intake. Standard ground shipping delivers within 3 to 5 business days after shipment. You will receive a tracking number once your order ships. Processing may be delayed pending completion of required medical documentation.
Free Ground Shipping is included on all eligible orders. Estimated delivery is 3 to 5 business days.
Expedited 2-Day Shipping is available for a flat fee of $80.00 and can be selected at checkout. Estimated delivery is 2 business days.
Please contact our support team with your order email and tracking number. We will assist with carrier follow-up and next steps. Axiom Healthspan is not responsible for delays caused by weather, carrier volume, or other circumstances beyond our control after shipment is transferred to the carrier.
Your privacy is a priority. Data is protected using industry-standard security practices and handled in accordance with HIPAA and applicable healthcare privacy requirements. Administrative, physical, and technical safeguards are in place to protect the confidentiality and integrity of your information. For full details, please review our Privacy Policy and HIPAA Notice of Privacy Practices.
Your information is shared only with authorized providers and service partners as necessary to deliver your care and fulfill your orders. We do not sell personal information to third parties. All third parties are required to maintain appropriate safeguards consistent with applicable legal obligations.
We work with trusted, licensed compounding pharmacy partners to support timely and accurate fulfillment:
Depending on the medication and service, prescriptions may be sent to a preferred pharmacy. Availability depends on your state, product type, and provider discretion. Please contact our team if you have a preference and we will advise on what is possible for your specific order.
Phone: 484-393-1588
Email: Email Us
Address: 21 Gay Street, Suite 902, Phoenixville, PA 19460
You can also use our contact form for general inquiries.
Axiom Healthspan is not intended for emergency or critical care services. If you are experiencing a medical emergency, call 911 or visit the nearest emergency room immediately.
To help us locate your account quickly and respond faster, please include your name, the email address used for your order, the product or service name, and a brief description of the issue or question.
Our team is available to help with any questions about services, products, or your account.