Effective Date: January 6, 2025

Axiom IV Hydration Inc, dba Axiom Healthspan ("we," "us," "our") is committed to protecting the privacy and security of your personal and medical information. This Privacy Policy explains how we collect, use, and protect your information when you use our website (https://axiomhealthspan.com) and services.

1. Information We Collect

We may collect the following types of information:

Personal Identifiable Information (PII): Name, address, phone number, email address, date of birth, and other contact information.

Health Information: Medical records, treatment details, health history, prescriptions, and other health-related information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Payment Information: Credit card or payment details for transactions.

Website Usage Data: IP address, browser type, device type, browsing behavior, and data collected via cookies and tracking technologies for analytics and targeted advertising.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide medical and wellness services.

To communicate with you about appointments, treatments, and updates.

To comply with HIPAA and other legal or regulatory obligations.To process payments and manage billing.

To improve our website and services through analytics.

To deliver targeted advertisements through platforms like Google Ads.

3. Google Ads and Tracking Technologies

We use Google Ads and other third-party advertising tools to deliver personalized advertising and measure campaign effectiveness. This involves the use of cookies and similar tracking technologies.

Types of Data Collected: Information about your browsing behavior, such as pages visited, clicks, and conversion data.

How Data is Used: To create personalized advertising experiences and track the effectiveness of our marketing campaigns.

Your Choices: You can opt out of Google’s use of cookies by visiting Google’s Ads Settings (https://adssettings.google.com).

For more information on third-party advertising cookies, visit the Network Advertising Initiative opt-out page (http://optout.networkadvertising.org/).

4. HIPAA Compliance

As a provider of health and wellness services, we comply with all applicable HIPAA regulations. This includes:

Safeguarding Your Health Information: We implement physical, electronic, and administrative safeguards to ensure the confidentiality, integrity, and security of your Protected Health Information (PHI).

Limited Use and Disclosure: We use or disclose PHI only for treatment, payment, or healthcare operations unless otherwise authorized by you or required by law.

Access to Medical Records: You have the right to access, review, and obtain a copy of your medical records. Requests can be made by contacting us at [email protected].

5. Sharing of Information

We do not sell, trade, or rent your personal information. We may share your information in the following scenarios:

With Healthcare Providers: To coordinate your care and provide treatment.

With Business Associates: Third-party service providers who assist in billing, scheduling, or other operational tasks, bound by confidentiality agreements.

With Advertising Platforms: To enable personalized advertising campaigns through tools like Google Ads. These platforms may collect data such as IP addresses and browsing behavior.

Legal Requirements: When required by law, court orders, or government regulations.

6. Data Security

We take data security seriously and have implemented measures to protect your information, including:

Encryption of sensitive data.

Secure servers and firewalls.

Regular security audits and employee training.

Despite these measures, no method of transmission or storage is completely secure. We cannot guarantee absolute security but are committed to addressing potential vulnerabilities promptly.

7. Your Privacy Rights

Under HIPAA and applicable laws, you have the following rights:

Get an Electronic or Paper Copy of Your Medical Record

You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask Us to Correct Your Medical Record

You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this. We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request Confidential Communications

You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will say “yes” to all reasonable requests.

Ask Us to Limit What We Use or Share

You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care. If you pay for a service or healthcare item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

Get a List of Those With Whom We Have Shared Information

You can ask for a list (accounting) of the times we have shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all the disclosures except for those about treatment, payment, and healthcare operations, and certain other disclosures (such as any you asked us to make). We will provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a Copy of This Privacy Notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose Someone to Act for You

If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will make sure the person has this authority and can act for you before we take any action.

File a Complaint if You Feel Your Rights Are Violated

You can complain if you feel we have violated your rights by contacting us using the information provided below. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing your information.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and deliver targeted advertisements. This includes the use of third-party cookies from platforms like Google Ads. You can manage your cookie preferences through your browser settings.

10. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulations. Updates will be posted on this page with the "Effective Date" updated accordingly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email Address: [email protected]

Phone Number: (484) 393-1588

Address: 21 Gay Street, Suite 902, Phoenixville, PA 19460